A French manufacturer designs eco-friendly kitchen utensils known for their innovation and low environmental impact. Its B2B shipments to distributors and specialized retailers across Europe require optimal protection for fragile goods, while minimizing the risk of damage during transport. The logistics provider has implemented a strict carrier selection process and rigorous control at each stage, ensuring a damage-free delivery rate of 99.97%. France, Benelux, and Germany are the main logistics corridors.

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Manufacturer of innovative and durable kitchen utensils; production site near Lyon; deliveries to specialty stores in France, Benelux, and Germany.
Average of 10 shipments per month, with peaks during October-December (+14%)
Set of boxes 90x60x80 cm with tie-down straps and corner protections, total shipment weight between 500 and 2,700 kg.
Fixed loading times, loading assistance, comprehensive insurance coverage.
Eliminate delays, reduce transit time by over 2 hours
99.82% of shipments delivered on time, average transit 4-8 hours faster, transport cost reduction over 17%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Chalon-sur-Saône → Bordeaux | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 24 h | 962 € |
Chalon-sur-Saône → Quimper | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 14 h | 892 € |
Chalon-sur-Saône → Nice | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 10 h | 396 € |
Chalon-sur-Saône → Paris | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 6 h | 410 € |
Chalon-sur-Saône → Malaga | 2x palette EU, 120x80 cm, 300 kg | VAN | 28 h | 844 € |
Chalon-sur-Saône → Berlin | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 18 h | 995 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage in 37 European countries, a network of over 33,000 vetted vehicles, and real-time tracking via the DONE Space digital platform.
Every shipment is tracked 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In cases of significant delay caused by us, the freight may be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, every transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, an all-risk cargo insurance can be added at booking, covering nearly the full goods value.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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