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Protecting eco-designed utensils during B2B deliveries to specialty stores.
CASE STUDY

Protecting eco-designed utensils during B2B deliveries to specialty stores.

A French manufacturer designs eco-friendly kitchen utensils known for their innovation and low environmental impact. Its B2B shipments to distributors and specialized retailers across Europe require optimal protection for fragile goods, while minimizing the risk of damage during transport. The logistics provider has implemented a strict carrier selection process and rigorous control at each stage, ensuring a damage-free delivery rate of 99.97%. France, Benelux, and Germany are the main logistics corridors.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of innovative and durable kitchen utensils; production site near Lyon; deliveries to specialty stores in France, Benelux, and Germany.

Volume & seasonality

Average of 10 shipments per month, with peaks during October-December (+14%)

Units & packaging

Set of boxes 90x60x80 cm with tie-down straps and corner protections, total shipment weight between 500 and 2,700 kg.

Delivery constraints

Fixed loading times, loading assistance, comprehensive insurance coverage.

Targets

Eliminate delays, reduce transit time by over 2 hours

Objectives

99.82% of shipments delivered on time, average transit 4-8 hours faster, transport cost reduction over 17%
24
 h
Chalon-sur-Saône→Bordeaux transit time
962
 €
Example job price (Premium)
185
Number of shipments in 2025
99.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chalon-sur-Saône
Bordeaux
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
24
 h
962
 €
Chalon-sur-Saône
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
892
 €
Chalon-sur-Saône
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
10
 h
396
 €
Chalon-sur-Saône
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
6
 h
410
 €
Chalon-sur-Saône
Malaga
2x palette EU, 120x80 cm, 300 kg
VAN
28
 h
844
 €
Chalon-sur-Saône
Berlin
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
18
 h
995
 €
Bordeaux
Quimper
Nice
Paris
Malaga
Berlin
Chalon-sur-Saône

Before/after (last 6 months)

-0,18
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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