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Continuous visibility and on-time delivery for refurbished professional equipment logistics in Europe.
CASE STUDY

Continuous visibility and on-time delivery for refurbished professional equipment logistics in Europe.

An industrial company specialized in refurbishing catering equipment operates from the Paris region, handling large-volume B2B deliveries to major accounts and big events across Europe. The major challenges included managing oversized shipments, the need for precise tracking, and securing delivery deadlines during peak periods. Thanks to 24/7 monitoring, real-time visibility, and proactive transport management, all deliveries and installations were completed on time, minimizing the risk of disruption or delay.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial refurbisher of catering equipment; main site in the Paris region; delivery of refurbished equipment to restaurant chains, caterers, and event organizers in France and Europe.

Volume & seasonality

Average of 13 shipments per month with peaks during June-September period (+40%)

Units & packaging

Custom cargo 260x160x140 cm, 4 to 8 units per shipment, secured with tie-down straps and corner protectors, total shipment weight from 1,500 to 4,500 kg.

Delivery constraints

Fixed loading times, safety cord for customs, fast POD.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.51% of orders placed, transport tracking and email notifications via the done space platform, transport cost reduction of over 15%
4
 h
Paris→Roubaix transit time
530
 €
Example job price (Premium)
118
Number of shipments in 2025
98.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
530
 €
Paris
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
477
 €
Paris
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
365
 €
Paris
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
648
 €
Paris
Kelsterbach
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
397
 €
Paris
Milan
16x palette EU, 120x80 cm, 7 400 kg
Porteur
30
 h
1707
 €
Roubaix
Nantes
Strasbourg
Colmar
Kelsterbach
Milan
Paris

Before/after (last 6 months)

-0,09
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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