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Ensuring fast and secure shipments for industrial machinery logistics across Europe.
CASE STUDY

Ensuring fast and secure shipments for industrial machinery logistics across Europe.

An industrial company specializing in the design and manufacture of cleaning solutions for mechanical parts faces the need to deliver its palletized equipment throughout Europe, often to automotive, rail, or aerospace production lines. Managing tight deadlines and strict traceability requirements was crucial to avoid slowing down industrial flows. Thanks to the provider’s responsiveness and a 99.96% vehicle availability rate, pickups could be arranged the same day or the next, with precise tracking through to delivery at client factories in France and abroad.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of industrial cleaning machines for mechanical parts; main base in Normandy (France); regular B2B flows to the automotive, aerospace, and rail industries in Europe.

Volume & seasonality

Average of 11 shipments per month with peaks during September–December (+33%)

Units & packaging

Custom goods 300x160x150 cm secured by lashing straps and corner protectors, total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Same-day pickup, tail lift + pallet jack, secure parking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents are available on the DONE Space platform, 99.26% of shipments delivered on time, transport costs reduced by more than 19%
15
 h
Neufchâtel-en-Bray→Montpellier transit time
854
 €
Example job price (Premium)
158
Number of transports in 2025
99.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Neufchâtel-en-Bray
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
15
 h
854
 €
Neufchâtel-en-Bray
Grenoble
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
27
 h
100
 €
Neufchâtel-en-Bray
Paris
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
7
 h
414
 €
Neufchâtel-en-Bray
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
459
 €
Neufchâtel-en-Bray
Coslada
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
23
 h
1262
 €
Neufchâtel-en-Bray
Mainz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
491
 €
Montpellier
Grenoble
Paris
Chartres
Coslada
Mainz
Neufchâtel-en-Bray

Before/after (last 6 months)

-0,17
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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