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Deliver premium natural stones without delay for construction sites across France and Europe.
CASE STUDY

Deliver premium natural stones without delay for construction sites across France and Europe.

As a key player in natural stone for the building sector, this manufacturer serves professionals demanding expert advice, quality, and availability across a wide range of products. Demand fluctuations and urgent project schedules required extreme logistical responsiveness and secure transport. Thanks to access to more than 33,000 vehicles and a 99.97% availability rate, the solution enabled collections within 24 hours and direct, last-minute deliveries to France, Belgium, and neighboring countries.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

B2B specialist distributor of natural stones for indoor and outdoor layout; based in Burgundy with a showroom in Auxerre; delivers to resellers, craftsmen, and specifiers across France and Europe.

Volume & seasonality

Average of 16 shipments per month with peaks during March-July period (+16%)

Units & packaging

Custom goods 240x150x120 cm secured with tie-down straps and anti-slip mats, total shipment weight from 2,500 to 6,000 kg.

Delivery constraints

Fixed delivery hours, tail lift required, mandatory pre-call before delivery.

Targets

Reduce transit time by more than 2 hours, enable transport visibility

Objectives

Faster average transit by 4-5 hours, shipment tracking and email notifications via the done space platform, transport cost reduction by over 17%
10
 h
Lille→Le Mans transit time
100
 €
Example job price (Premium)
94
Number of shipments in 2025
99.79%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
100
 €
Lille
Valence
5x palette EU, 120x80 cm, 900 kg
VAN
27
 h
1080
 €
Lille
Angers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
23
 h
751
 €
Lille
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
348
 €
Lille
Leverkusen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
6
 h
399
 €
Lille
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
26
 h
833
 €
Le Mans
Valence
Angers
Le Havre
Leverkusen
Getafe
Lille

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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