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Direct and secure delivery of food products to the restaurant sector in Île-de-France.
CASE STUDY

Direct and secure delivery of food products to the restaurant sector in Île-de-France.

A collective catering player, specialized in the distribution of food products in urban areas, needed to guarantee the freshness and integrity of its goods. Managing B2B flows while reducing the risk of delays or damage had become crucial for its facilities. DONE Deliveries implemented direct transports without reloading, adapting the type of vehicle – van or fridge truck as needed – to secure each daily delivery in the Paris region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Food product distributor for catering; main operations in Paris; B2B deliveries to restaurants and restaurant chains in Île-de-France.

Volume & seasonality

Average of 21 shipments per month with peaks during March-June period (+12%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment 1,250 to 2,200 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed loading times, tailgate, GPS tracking.

Targets

Immediate access to POD/CMR, transit time reduction by over 2h

Objectives

All documents available on the DONE Space platform, transit time on average 4-7h faster, transport cost reduction over 12%
5
 h
Paris→Reims transit time
100
 €
Example job price (Premium)
118
Number of transports in 2025
98.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
5
 h
100
 €
Paris
Vannes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
10
 h
1222
 €
Paris
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
300
 €
Paris
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
498
 €
Paris
Willebroek
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
624
 €
Paris
Waterloo
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
5
 h
585
 €
Reims
Vannes
Le Havre
Marseille
Willebroek
Waterloo
Paris

Before/after (last 6 months)

-0,24
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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