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Direct delivery without transshipment for prepared meals and fresh products in France.
CASE STUDY

Direct delivery without transshipment for prepared meals and fresh products in France.

A culinary solutions producer for retail and catering needed to manage large flows of fresh and frozen products, sensitive to delays and handling. Thanks to the direct delivery solution with no reloading, using suitable refrigerated vehicles and 24/7 tracking, DONE Deliveries reduced the risk of delays and damage across all B2B shipments to various national warehouses.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of prepared meals and catering products; production sites in Nouvelle-Aquitaine; B2B delivery to major retail and restaurant chains in France.

Volume & seasonality

Average of 23 shipments per month with peaks during September-January period (+38%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,100 and 3,400 kg.

Delivery constraints

Same-day pickup, loading assistance, delivery with mandatory pre-call.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.58% of orders placed, all documents available on the Done Space platform, transport cost reduction of more than 14%
8
 h
Lyon→Auxerre transit time
1116
 €
Example job price (Premium)
184
Number of shipments in 2025
99.7%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Auxerre
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
8
 h
1116
 €
Lyon
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN
25
 h
738
 €
Lyon
Reims
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
637
 €
Lyon
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
774
 €
Lyon
Bologna
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
473
 €
Lyon
Cologne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
717
 €
Auxerre
Amiens
Reims
Le Havre
Bologna
Cologne
Lyon

Before/after (last 6 months)

-0,12
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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