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Maximum responsiveness and availability for B2B supply in artisanal bakery.
CASE STUDY

Maximum responsiveness and availability for B2B supply in artisanal bakery.

Company specialized in the production and distribution of artisanal bakery products, active in the agri-food sector. The main challenges were managing peaks in demand and the need to guarantee fast and always-available transport, especially for freshness-sensitive goods. The transport teams provided a flexible solution with a vehicle availability rate of 99.96%, ensuring just-in-time shipments even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of artisanal bakery products; operations based in the Grand Est region; B2B deliveries to retailers and food chains in France and Belgium.

Volume & seasonality

Average of 16 shipments per month with peaks during March-June period (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,100 and 2,800 kg.

Delivery constraints

Night delivery, unloading assistance, secure parking.

Targets

Enable transport visibility, trucks available on-demand

Objectives

Transport tracking and email notifications on the DONE Space platform, average truck availability at 99.61% of orders placed, reduction of transport costs by over 17%
7
 h
Gennevilliers→Le Havre transit time
483
 €
Example job price (Premium)
92
Number of transports in 2025
98.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Gennevilliers
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
483
 €
Gennevilliers
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
689
 €
Gennevilliers
Lille
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
274
 €
Gennevilliers
Orleans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
300
 €
Gennevilliers
Augsburg
8x palette EU, 120x80 cm, 5 100 kg
Porteur
28
 h
1364
 €
Gennevilliers
Mechelen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
6
 h
610
 €
Le Havre
Niort
Lille
Orleans
Augsburg
Mechelen
Gennevilliers

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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