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Reduce risks for food logistics with a minimal damage rate.
CASE STUDY

Reduce risks for food logistics with a minimal damage rate.

A major player in the import and distribution of quality food products needed to ensure the safety and integrity of its goods during transport to retailers and manufacturers in France and the EU. Faced with fragile and diverse cargo, the logistics provider implemented a stringent carrier verification process, ensuring a damage-free delivery rate of 99.97%. This approach optimizes reliability for critical agri-food flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Importer and distributor of specialized food products; based in Île-de-France; supplies businesses, restaurants, and manufacturers across France and the European Union.

Volume & seasonality

Average of 10 shipments per month with peaks during February-July (+27%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, GPS tracking.

Targets

Reduce transit time by over 2h, eliminate delays

Objectives

4-12h faster average transit, 98.23% of shipments delivered on time, transport cost reduction over 18%
9
 h
St.-Denis→Colmar transit time
50
 €
Example job price (Premium)
141
Number of transports in 2025
98.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St.-Denis
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
50
 €
St.-Denis
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
538
 €
St.-Denis
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
367
 €
St.-Denis
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur
9
 h
693
 €
St.-Denis
 Cottbus
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
19
 h
979
 €
St.-Denis
Etten-Leur
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
669
 €
Colmar
Mulhouse
Vannes
Dijon
 Cottbus
Etten-Leur
St.-Denis

Before/after (last 6 months)

-0,13
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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