A French company specialized in manufacturing 100% natural artisanal ice creams and sorbets needed to quickly and safely ship its fresh products to stores and points of sale across France. Deliveries were sensitive to strict cold chain compliance and the risk of damage. Thanks to our rigorous carrier selection process and a 99.97% damage-free delivery rate, every shipment benefited from a reliable carrier, real-time tracking, and tailored solutions to preserve product quality up to the destination.

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Production of artisanal ice creams and sorbets using natural ingredients; main production site in Occitanie; B2B distribution to specialty stores and supermarkets throughout France.
Average of 22 shipments per month with peaks during the April-July period (+16%)
EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,500 kg.
Fixed delivery hours, loading assistance, GPS tracking.
Trucks available on demand, enable visibility of transport
Average truck availability at 99.66% of orders, transport tracking and email notifications via the done space platform, transport cost reduction of over 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Carcassonne → Vannes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 13 h | 813 € |
Carcassonne → Niort | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 8 h | 601 € |
Carcassonne → Tarbes | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 4 h | 514 € |
Carcassonne → Amiens | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 30 h | 1104 € |
Carcassonne → Milan | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 14 h | 464 € |
Carcassonne → Hamburg | 5x palette EU, 120x80 cm, 900 kg | VAN | 26 h | 1208 € |
We rely on a network of more than 13,000 vetted carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In case of significant delay due to our fault, freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
We can arrange transport in refrigerated vehicles for temperature-sensitive products. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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