CASE STUDY

Securing B2B Distribution of Sensitive Food Ingredients through a Pan-European Network.

A major player in natural ingredient processing for the food industry, this manufacturer faces complex logistics challenges: a diversity of destinations across Europe, varying shipment volumes, and strict traceability requirements. With access to a large network of vehicles in 37 countries, flows remain continuous and flexible, allowing distribution plans to be adapted at any time and enabling entry into new markets without immobilizing their own fleet.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

A specialist in the production and processing of natural food ingredients, this company from Hauts-de-France organizes the optimal delivery of palletized goods to manufacturers, artisans, and food distributors throughout Europe for ice cream, biscuits, and beverages.

Volume & seasonality

An average of 12 shipments per month with peaks during April–July (+40%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,300 kg.

Delivery constraints

Same-day delivery, security cord for customs, delivery with mandatory pre-call.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Shipment tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport costs reduced by more than 18%.

Arras→Tarbes transit time

1054

€

Example job price (Premium)

Number of shipments in 2025

99.53%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Arras → Tarbes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	18 h	1054 €
Arras → Annecy	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	12 h	715 €
Arras → Rennes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	9 h	711 €
Arras → Lille	16x palette EU, 120x80 cm, 7 400 kg	Porteur	4 h	350 €
Arras → Rotterdam	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	6 h	346 €
Arras → Pioltello	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	18 h	1017 €

Tarbes

Annecy

Rennes

Lille

Rotterdam

Pioltello

Arras

Before/after (last 6 months)

-0,24

Cost per shipment

-5h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez