Home
Directivity and security for B2B logistics of chicory extracts across Europe.
CASE STUDY

Directivity and security for B2B logistics of chicory extracts across Europe.

Agri-food producer specializing in natural chicory extracts and powders, active in the food, cosmetics, and animal nutrition industries. High export volumes to multiple continents required direct delivery guarantees and protection of product integrity, especially to Europe and North America. Our transport team optimized flows with non-stop deliveries and the use of adapted vehicles, reducing risks of delays or damage to sensitive goods.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Chicory extract producer; main site in Hauts-de-France; B2B deliveries to Europe, North America, and Asia.

Volume & seasonality

Average of 23 shipments per month with peaks during March-July (+38%)

Units & packaging

EU pallets 120x100 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Same-day delivery, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, enabling transport visibility

Objectives

Average truck availability of 99.58% of orders placed, transport tracking and notifications by email via the Done Space platform, transport cost reduction of over 10%
25
 h
Lille→Niort transit time
100
 €
Example job price (Premium)
128
Number of transports in 2025
99.04%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
25
 h
100
 €
Lille
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
1
 h
250
 €
Lille
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
811
 €
Lille
Reims
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
6
 h
461
 €
Lille
Mainz
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
404
 €
Lille
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
411
 €
Niort
Lille
Quimper
Reims
Mainz
Norderstedt
Lille

Before/after (last 6 months)

-0,24
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options