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Ensure fast delivery of premium coffee products to retailers and businesses in France.
CASE STUDY

Ensure fast delivery of premium coffee products to retailers and businesses in France.

As a key player in the food sector specializing in coffee, this manufacturer and distributor needed to guarantee flexible and rapid logistics to meet the demand for coffee beans, machines, and subscription offers. Facing highly volatile volumes, a 99.97% vehicle availability promise and same-day or next-day pickups ensured every shipment, including peaks and urgent deliveries to cafés and professional spaces throughout France. The solution provided optimizes deadline compliance with no compromise on quality or safety.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier and distributor of premium coffee and subscription solutions; based in Île-de-France; B2B shipments to the HoReCa network and businesses throughout France and Belgium.

Volume & seasonality

Average of 17 shipments per month with peaks during March-June period (+28%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,500 kg.

Delivery constraints

Same-day pickup, security cord for customs, fast POD.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 98.47% timely deliveries, transportation cost reduced by over 13%
10
 h
Lyon→Metz transit time
100
 €
Example job price (Premium)
170
Number of shipments in 2025
98.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
10
 h
100
 €
Lyon
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
455
 €
Lyon
Marseille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
357
 €
Lyon
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
2
 h
259
 €
Lyon
Amsterdam
8x palette EU, 120x80 cm, 5 100 kg
Porteur
30
 h
1553
 €
Lyon
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
21
 h
625
 €
Metz
Montauban
Marseille
Valence
Amsterdam
Getafe
Lyon

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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