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Ensuring 99.6% vehicle availability for automated flows across Europe.
CASE STUDY

Ensuring 99.6% vehicle availability for automated flows across Europe.

A manufacturer specializing in high-precision components for automation needed to increase reliability and speed up shipments, mainly to Western and Central Europe. The main challenge was guaranteeing constant access to suitable vehicles, even for urgent or last-minute requests. Thanks to our pan-European network and vehicle availability rate of 99.96%, the provider enabled the manufacturer to easily meet increased demand and internationalize flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of modular systems for industrial automation; main site in Grand Est region; B2B distribution to industry in Germany, Belgium, Switzerland, and France.

Volume & seasonality

Average of 10 shipments per month with peaks during March-June (+44%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and anti-slip mats, total weight per shipment from 3,500 to 8,000 kg.

Delivery constraints

Night delivery, tail lift + pallet jack, GPS tracking.

Targets

Enabling transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 15%
7
 h
Épernay→Caen transit time
686
 €
Example job price (Premium)
194
Number of transports in 2025
99.63%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Épernay
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
686
 €
Épernay
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
3
 h
447
 €
Épernay
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN
16
 h
473
 €
Épernay
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
700
 €
Épernay
Alkmaar
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
712
 €
Épernay
Brussels
2x palette EU, 120x80 cm, 300 kg
VAN
5
 h
251
 €
Caen
Metz
Tarbes
Poitiers
Alkmaar
Brussels
Épernay

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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