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Ensuring availability and reliability for professional handling equipment in B2B.
CASE STUDY

Ensuring availability and reliability for professional handling equipment in B2B.

An industrial company specializing in the sale, rental, and maintenance of handling equipment faces major logistics challenges for the fast and secure delivery of forklifts and warehouse equipment, especially during peak inventory turnover periods. Thanks to our transport team’s expertise and a pan-European vehicle network, distribution to logistics, industrial, and retail actors was guaranteed with vehicle availability of 99.97%, while maintaining flexibility and 24/7 monitoring across France, Belgium, and Germany.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of handling solutions and services for warehouses and industries; based in Hauts-de-France; logistics operations to France, Belgium, and Germany.

Volume & seasonality

Average of 15 shipments per month with peaks during March-June period (+16%)

Units & packaging

Custom freight 320x150x130 cm secured by lashing straps and corner protections, total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Night delivery, tail lift, secured parking lots.

Targets

Enable transport visibility, reduce transit time by over 4 hours

Objectives

Transport monitoring and email notifications on the DONE Space platform, faster average transit time by 4-10 hours, transport cost reduction by over 12%
3
 h
Paris→Amiens transit time
460
 €
Example job price (Premium)
163
Number of transports in 2025
99.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
460
 €
Paris
Rodez
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
486
 €
Paris
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
678
 €
Paris
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
426
 €
Paris
Maastricht
16x palette EU, 120x80 cm, 7 400 kg
Porteur
10
 h
746
 €
Paris
Ulm
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
789
 €
Amiens
Rodez
Niort
Limoges
Maastricht
Ulm
Paris

Before/after (last 6 months)

-0,19
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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