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Ensuring availability and responsiveness for premium frozen product distribution B2B.
CASE STUDY

Ensuring availability and responsiveness for premium frozen product distribution B2B.

A specialist in manufacturing frozen pastries and ready meals for foodservice, this producer needed to guarantee regular and on-time shipments during peak periods, while adapting to the short deadlines typical of the HoReCa sector. Thanks to access to a vast network of refrigerated vehicles and a 99.98% availability rate, the logistics partner enabled fast and continuous deliveries to the most critical distribution points in France and Europe, including last-minute requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of sweet and savory frozen products for foodservice; main production site in Brittany; supplying wholesalers and HoReCa operators in France and Europe.

Volume & seasonality

Average of 16 shipments per month with peaks during September-December (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by straps and anti-slip mats, total weight per shipment between 1,000 and 2,500 kg.

Delivery constraints

Night delivery, tail lift, secured parking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via DONE Space platform, 98.23% of shipments delivered on time, transport cost reduction of over 18%
10
 h
Canton of Cesson-Sévigné→Bordeaux transit time
1381
 €
Example job price (Premium)
170
Number of transports in 2025
98.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Canton of Cesson-Sévigné
Bordeaux
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
1381
 €
Canton of Cesson-Sévigné
Besancon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
458
 €
Canton of Cesson-Sévigné
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
761
 €
Canton of Cesson-Sévigné
Brest
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
561
 €
Canton of Cesson-Sévigné
Ghent
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
666
 €
Canton of Cesson-Sévigné
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
698
 €
Bordeaux
Besancon
Montauban
Brest
Ghent
Brussels
Canton of Cesson-Sévigné

Before/after (last 6 months)

-0,15
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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