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Ensuring Availability and Safety for B2B Refrigeration System Transport in France.
CASE STUDY

Ensuring Availability and Safety for B2B Refrigeration System Transport in France.

A specialist in commercial refrigeration installation and maintenance, this manufacturer needed to deliver large and sensitive equipment to professionals across the country. Facing strict punctuality requirements and the need to secure fragile goods, our transport team implemented tailor-made solutions with continuous monitoring and a vehicle availability rate of 99.98%. Logistics operations were optimized to protect every delivery, leveraging the flexibility of our network in France's main regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Installer and maintainer of commercial refrigeration solutions; based in Occitanie; B2B deliveries to professional networks and specialized retailers throughout France.

Volume & seasonality

Average of 22 shipments per month with peaks during March-June period (+43%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,200 and 4,800 kg.

Delivery constraints

Narrow time windows (9 am–12 pm and 1 pm–5 pm), loading assistance, comprehensive insurance.

Targets

Reduce transit time by over 3h, eliminate delays

Objectives

4-8h faster average transit time, 99.81% of shipments delivered on time, transport cost reduction of over 18%
7
 h
Paris→Niort transit time
708
 €
Example job price (Premium)
122
Number of transports in 2025
99.81%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
708
 €
Paris
Poitiers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
8
 h
100
 €
Paris
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
277
 €
Paris
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
6
 h
564
 €
Paris
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN
22
 h
685
 €
Paris
Munich
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
448
 €
Niort
Poitiers
Arras
Dijon
Getafe
Munich
Paris

Before/after (last 6 months)

-0,08
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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