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Ensuring damage-free delivery of smart metering equipment in Central Europe.
CASE STUDY

Ensuring damage-free delivery of smart metering equipment in Central Europe.

Industrial company specialized in smart water, gas, and energy metering solutions, operating in the B2B segment; its logistics flows required maximum reliability for sensitive, high-value measuring devices distributed to municipalities and industrial partners. Thanks to rigorous carrier verification and a 99.97% damage-free delivery rate, the transport solution ensured smooth shipments to Germany, France, and Switzerland.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of smart meters for water, gas, and energy; industrial site in Bavaria (Germany); B2B deliveries to network operators and industries in Central and Western Europe.

Volume & seasonality

Average of 8 shipments per month with peaks during May–September period (+15%)

Units & packaging

Custom cargo 240x150x120 cm, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 4,500 kg.

Delivery constraints

Narrow delivery windows (8 a.m.–12 p.m. and 1 p.m.–4 p.m.), unloading assistance, secured parking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.57% of orders placed, transport cost reduction over 8%
9
 h
Cernay→Bordeaux transit time
659
 €
Example job price (Premium)
78
Number of transports in 2025
98.64%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cernay
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
659
 €
Cernay
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
11
 h
100
 €
Cernay
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
409
 €
Cernay
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
3
 h
446
 €
Cernay
Antwerp
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
577
 €
Cernay
Utrecht
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
717
 €
Bordeaux
Quimper
Dijon
Le Mans
Antwerp
Utrecht
Cernay

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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