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Securing logistics of sensitive equipment for cold chains in France and Europe.
CASE STUDY

Securing logistics of sensitive equipment for cold chains in France and Europe.

An industrial company specializing in temperature monitoring equipment for healthcare and agri-food sectors needs to deliver fragile goods requiring perfect security and optimal protection from transport hazards. Direct delivery without transshipment, use of suitable vehicles, and reducing risk of damage were major challenges. Thanks to the provider’s expertise, each shipment benefits from strict control and adaptation of flows throughout France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of temperature control equipment and ecological solutions for cold chain management; main site in Nouvelle-Aquitaine; distribution to B2B stakeholders in the healthcare and food industries in France and Western Europe.

Volume & seasonality

Average of 20 shipments per month with peaks during March–July period (+13%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, tie-down straps and anti-slip mats for securing loads, total weight per shipment from 1,200 to 2,400 kg.

Delivery constraints

Same-day pickup, security cord for customs, GPS tracking.

Targets

Eliminate delays, reduce transit time by more than 4 hours

Objectives

99.09% of shipments delivered on time, transit time reduced by 4–10 hours on average, over 10% reduction in transport costs
4
 h
Paris→Tourcoing transit time
50
 €
Example job price (Premium)
118
Number of shipments in 2025
99.09%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
50
 €
Paris
Arras
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
100
 €
Paris
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
422
 €
Paris
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
6
 h
591
 €
Paris
Berlin
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
19
 h
934
 €
Paris
Dortmund
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
612
 €
Tourcoing
Arras
Lorient
Metz
Berlin
Dortmund
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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