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Ensuring transport availability for sensitive logistics of water treatment devices.
CASE STUDY

Ensuring transport availability for sensitive logistics of water treatment devices.

This manufacturer of water purification equipment for the medical, food, and environmental services sectors was looking to secure its B2B flows in France and abroad, while maintaining control over the security of its sensitive shipments. Thanks to a network of verified vehicles and dedicated support, the distribution chain gained in consistency and flexibility, even during regional peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer-distributor of water treatment devices; main site in the Lyon area; deliveries to professionals in the medical, agri-food, and cleaning sectors in France and for export.

Volume & seasonality

An average of 14 shipments per month with peaks during the March–June period (+21%)

Units & packaging

Custom goods 240x160x120 cm secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Narrow delivery windows (9 am–12 pm and 2 pm–5 pm), unloading assistance, comprehensive insurance.

Targets

Enable transport visibility, reduce transit times by over 2 hours

Objectives

Transport tracking and email notifications via DONE Space platform, average transit time 4–6 hours faster, transport cost reduction by over 14%
7
 h
Miribel→Orleans transit time
694
 €
Example job price (Premium)
175
Number of transports in 2025
98.4%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Miribel
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
694
 €
Miribel
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
764
 €
Miribel
Reims
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
10
 h
661
 €
Miribel
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
353
 €
Miribel
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
18
 h
941
 €
Miribel
Milan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
413
 €
Orleans
Montauban
Reims
Strasbourg
Magdeburg
Milan
Miribel

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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