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Ensuring freshness and availability for B2B logistics of artisanal ice cream throughout France.
A specialist in artisanal ice creams and sorbets for professionals in the restaurant and retail industries, this manufacturer faces intense logistical peaks in spring and summer. Thanks to a network of refrigerated vehicles and a vehicle availability rate of 99.96%, our transport team ensured fast, disruption-free delivery, supplying major brands and sales points across France—even during the most demanding seasons.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Producer of artisanal ice cream and sorbets; main site in Normandy; B2B distribution to the restaurant sector, food retailers, and large-scale distribution throughout France.
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Volume & seasonality
Average of 25 shipments per month with peaks during April-September period (+14%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 950 and 2,400 kg.
Delivery constraints
Night delivery, loading assistance, GPS tracking.
Targets
Transit time reduction by more than 3 hours, trucks available on demand.
Objectives
Average transit time faster by 4-12 hours, average truck availability at 99.64% of orders, transport cost reduction by over 13%.
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Caen → Lille | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 7 h | 50 € |
Caen → Cholet | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 6 h | 50 € |
Caen → Le Mans | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 5 h | 394 € |
Caen → Nantes | 5x palette EU, 120x80 cm, 900 kg | VAN | 5 h | 457 € |
Caen → Rome | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 27 h | 1323 € |
Caen → Frankfurt am Main | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 13 h | 665 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
