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Ensuring logistics continuity for cosmetics with 99.6% vehicle availability.
CASE STUDY

Ensuring logistics continuity for cosmetics with 99.6% vehicle availability.

A contract packager of beauty and care products located in Centre-Val de Loire needed to ensure reliable and punctual transport of fragile goods to its B2B partners across France. DONE Deliveries solved these challenges by providing 99.6% vehicle availability, ensuring fast pick-up even during peak demand, while also offering guarantees in case of unforeseen events.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Custom packager of cosmetics and care products; main production site near Orléans; serves the beauty, pharmacy retail, and agri-food markets in France.

Volume & seasonality

An average of 11 shipments per month, with peaks during March-June (+28%).

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 3,200 kg.

Delivery constraints

Narrow time slots (8 am-12 pm and 1 pm-4 pm), loading assistance, GPS tracking.

Targets

Reduce transit time by over 3 hours, immediate access to POD/CMR

Objectives

Faster average transit of 4-11 hours, all documents are available on the done space platform, transport cost reduction of over 12%.
8
 h
Olivet→Vannes transit time
735
 €
Example job price (Premium)
158
Number of shipments in 2025
98.71%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Olivet
Vannes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
735
 €
Olivet
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
543
 €
Olivet
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
474
 €
Olivet
Lille
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
609
 €
Olivet
Ulm
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
785
 €
Olivet
Pioltello
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
28
 h
1601
 €
Vannes
Poitiers
Perpignan
Lille
Ulm
Pioltello
Olivet

Before/after (last 6 months)

-0,22
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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