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Ensuring punctuality and traceability for B2B technical document flows.
CASE STUDY

Ensuring punctuality and traceability for B2B technical document flows.

An engineering office specializing in thermal and environmental studies faced challenges with the secure and timely delivery of technical documents and sensitive materials between its branches. Through 24/7 tracking and real-time visibility, our transport team ensured rapid and transparent transfers between different French regions, meeting strict deadlines and confidentiality requirements.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Technical engineering office with multiple regional sites; headquarters in Normandy, activity throughout France; B2B deliveries between branches and to professional clients.

Volume & seasonality

Average of 23 shipments per month with peaks during January-April period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment: 1,400 kg.

Delivery constraints

Fixed loading times, tail lift, GPS tracking.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents are available on the DONE Space platform, transport cost reduction by over 10%
8
 h
Le Grand-Quevilly→Metz transit time
722
 €
Example job price (Premium)
202
Number of transports in 2025
98.46%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Grand-Quevilly
Metz
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
722
 €
Le Grand-Quevilly
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
311
 €
Le Grand-Quevilly
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
442
 €
Le Grand-Quevilly
Auxerre
16x palette EU, 120x80 cm, 7 400 kg
Porteur
8
 h
733
 €
Le Grand-Quevilly
Genk
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
374
 €
Le Grand-Quevilly
Augsburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
578
 €
Metz
Orleans
Annecy
Auxerre
Genk
Augsburg
Le Grand-Quevilly

Before/after (last 6 months)

-0,12
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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