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Ensuring Punctuality and Visibility for Event Deliveries in Nouvelle-Aquitaine.
CASE STUDY

Ensuring Punctuality and Visibility for Event Deliveries in Nouvelle-Aquitaine.

A high-end event gastronomy provider carried out tailor-made services for professional and private receptions, with constant needs for flexibility and strict observance of deadlines to serve Bordeaux, Biarritz, and La Rochelle. The logistical challenges were coordinating timely and flawless deliveries for sensitive goods to be delivered on event sites, sometimes in large volumes and under tight time constraints. Thanks to 24/7 real-time tracking and our punctuality guarantee, DONE Deliveries ensured the reliability of all event shipments, providing operational peace of mind and optimal protection for gastronomic products.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end event gastronomy service provider; based in Nouvelle-Aquitaine; services for businesses and individuals in the region.

Volume & seasonality

An average of 13 shipments per month with peaks during May-September period (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 2,400 kg.

Delivery constraints

Night delivery, unloading assistance, GPS tracking.

Targets

Reduce transit time by more than 3 hours, trucks available on demand

Objectives

Average transit time 4-9 hours faster, average truck availability rate at 99.5% of orders placed, transport cost reduction of more than 11%
4
 h
Bordeaux→Tarbes transit time
50
 €
Example job price (Premium)
123
Number of transports in 2025
99.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
50
 €
Bordeaux
Bordeaux
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
1
 h
50
 €
Bordeaux
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
343
 €
Bordeaux
Tours
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
8
 h
635
 €
Bordeaux
Ghent
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
14
 h
865
 €
Bordeaux
Waterloo
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
837
 €
Tarbes
Bordeaux
Rodez
Tours
Ghent
Waterloo
Bordeaux

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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