A major player in the design of timber structures for the construction sector, this engineering firm needed to address highly volatile logistics needs at its sites. With a vehicle availability rate of 99.96%, the logistics provider efficiently managed urgent and unforeseen shipments, making it easier to track deliveries across multiple locations in France and Switzerland. The responsiveness of the transport solution secured every project stage, even during activity peaks.

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Designer of timber structures for construction; headquarters in Haute-Savoie, projects mainly in Rhône-Alpes and French-speaking Switzerland.
An average of 24 shipments per month, with peaks during March-July (+16%)
Custom cargo, 320x150x140 cm, secured with lashing straps and corner protectors, total weight per shipment from 2,200 to 6,000 kg.
Night delivery, loading assistance, mandatory pre-delivery call.
Reduce transit time by over 2 hours, eliminate delays.
Average transit time faster by 4-8h, 99.79% of shipments delivered on time, transport cost reduction of over 13%.


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Annecy → Orleans | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 9 h | 674 € |
Annecy → Bordeaux | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 12 h | 50 € |
Annecy → Grenoble | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 4 h | 390 € |
Annecy → Lyon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 3 h | 297 € |
Annecy → Utrecht | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 17 h | 898 € |
Annecy → Ghent | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 13 h | 472 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This enables us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading ratio and a 98.7% on-time delivery rate. In the event of significant delays caused by us, you may receive up to 100% freight reimbursement.
You benefit from full tracking via DONE Space: live tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
For the construction sector, we use suitable trucks with reinforced lashing, side tarpaulins, and, if needed, tail lifts. Deliveries are direct, with no transshipment, to minimize risks of damage to heavy or long materials.
European countries
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Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)