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Ensuring reliable delivery of finish building materials with 24/7 tracking and guaranteed punctuality.
CASE STUDY

Ensuring reliable delivery of finish building materials with 24/7 tracking and guaranteed punctuality.

A specialist in floor and wall coverings operating in the finishing sector, this company faces significant challenges in coordinating logistics between its construction sites and partners in the Auvergne Rhône-Alpes region. Thanks to real-time tracking, proactive 24/7 supervision, and automated notifications, our transport team improved delivery visibility and guaranteed punctuality—even during peak periods. B2B flows are thus secured, from the origin to the final destination, without interruption.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in the installation of floor and wall coverings; activity focused on the Villeurbanne area, B2B deliveries to construction and renovation sites in Auvergne Rhône-Alpes.

Volume & seasonality

Average of 13 shipments per month with peaks during March-June period (+16%)

Units & packaging

Custom goods 240x140x110 cm, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,200 kg.

Delivery constraints

Same-day pickup, safety rope for customs, delivery with mandatory advance call.

Targets

Enable transport visibility, trucks available on demand

Objectives

Shipment tracking and email notifications via the DONE Space platform, average truck availability on 99.62% of orders, transport cost reduction of over 10%
2
 h
Villeurbanne→Roanne transit time
315
 €
Example job price (Premium)
116
Number of transports in 2025
99.0%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Villeurbanne
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
2
 h
315
 €
Villeurbanne
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
50
 €
Villeurbanne
Limoges
16x palette EU, 120x80 cm, 7 400 kg
Porteur
9
 h
910
 €
Villeurbanne
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
6
 h
609
 €
Villeurbanne
Duisburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
831
 €
Villeurbanne
Dietzenbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
499
 €
Roanne
Metz
Limoges
Bourges
Duisburg
Dietzenbach
Villeurbanne

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.96%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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