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Ensuring reliable infrastructure transport for engineering in Savoie and beyond.
CASE STUDY

Ensuring reliable infrastructure transport for engineering in Savoie and beyond.

A civil engineering firm, specialized in the design and management of infrastructure projects, faced the need to deliver technical equipment and sensitive materials to multiple sites in the Auvergne-Rhône-Alpes region within strict deadlines. The logistics provider secured every shipment through a rigorous carrier selection and expert tracking, enabling 99.97% damage-free deliveries despite diverse and critical transport flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Technical engineering office specializing in infrastructure projects; main location in Savoie; services provided for various sites and communities in the southeastern quarter of France.

Volume & seasonality

An average of 19 shipments per month with peaks during March-June (+30%)

Units & packaging

Custom cargo 320x150x120 cm secured with lashing straps and corner protectors, total weight per shipment between 2,000 and 7,000 kg.

Delivery constraints

Fixed loading hours, liftgate + pallet truck, secured parking.

Targets

Reduce transit time by more than 3 hours, enable transport visibility

Objectives

Average transit shortened by 4-9 hours, transport tracking and email notifications via the DONE Space platform, transport cost reduction over 16%
12
 h
Aix-les-Bains→Le Mans transit time
852
 €
Example job price (Premium)
174
Number of shipments in 2025
98.81%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-les-Bains
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
852
 €
Aix-les-Bains
Reims
16x palette EU, 120x80 cm, 7 400 kg
Porteur
23
 h
1570
 €
Aix-les-Bains
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
554
 €
Aix-les-Bains
Niort
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
462
 €
Aix-les-Bains
Utrecht
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
910
 €
Aix-les-Bains
Mechelen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
782
 €
Le Mans
Reims
Lorient
Niort
Utrecht
Mechelen
Aix-les-Bains

Before/after (last 6 months)

-0,25
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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