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Ensuring safety and punctuality for sensitive dietary supplements in Europe.
CASE STUDY

Ensuring safety and punctuality for sensitive dietary supplements in Europe.

Active in the formulation and production of dietary supplements, this manufacturer needed to secure B2B shipments under controlled temperature to distributors and partners in France and internationally. The main challenge was the reliability of road transport for sensitive goods, requiring strict carrier verification. Thanks to a five-step validation process and a 99.97% no-damage delivery rate, our teams ensured smooth and secure logistics flows during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of dietary supplements for private label brands; main production site in Brittany; exports to France and Western Europe.

Volume & seasonality

Average of 22 shipments per month with peaks during March–July period (+13%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 3,200 kg.

Delivery constraints

Narrow time slots (8 am–12 pm and 1 pm–5 pm), tail lift + pallet truck, fast POD.

Targets

Eliminate delays, reduce transit time by more than 3 hours

Objectives

99.05% of shipments delivered on time, average transit 4–11 hours faster, transport cost reduced by over 9%
26
 h
Quimper→Reims transit time
2039
 €
Example job price (Premium)
197
Number of transports in 2025
99.05%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Quimper
Reims
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
26
 h
2039
 €
Quimper
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
2
 h
100
 €
Quimper
Strasbourg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
17
 h
525
 €
Quimper
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
406
 €
Quimper
Eindhoven
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
17
 h
459
 €
Quimper
Stuttgart
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
19
 h
917
 €
Reims
Quimper
Strasbourg
Angers
Eindhoven
Stuttgart
Quimper

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.97%
No-damage delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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