CASE STUDY

Ensuring speed for B2B food logistics throughout France and Belgium.

A player in the agri-food sector specializing in frozen products for restaurants and hotels, the consignee needed to handle shipping spikes during festive seasons, with B2B orders demanding high responsiveness. The main challenges were urgent vehicle availability and precise delivery times, especially for sensitive goods. With a vehicle availability rate of 99.97% and the ability to organize same-day or next-day pick-ups, DONE Deliveries enabled smooth flow management across France and Belgium, even during high-demand periods.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of frozen products for restaurants and hotels; based in Île-de-France; B2B deliveries to France and Belgium.

Volume & seasonality

Average of 16 shipments per month, with peaks during November-December (+31%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,100 and 2,800 kg, load securing with lashing straps and anti-slip mats.

Delivery constraints

Fixed loading times, tail lift, secure parking.

Targets

Reduce transit time by more than 4h, trucks available on demand

Objectives

Faster average transit by 4-7h, average truck availability at 99.64% of orders placed, transport cost reduction of more than 17%

Paris→Nancy transit time

532

€

Example job price (Premium)

Number of shipments in 2025

98.35%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Nancy	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	7 h	532 €
Paris → Marseille	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	13 h	807 €
Paris → Besancon	8x palette EU, 120x80 cm, 5 100 kg	Porteur	9 h	708 €
Paris → Metz	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	6 h	534 €
Paris → Getafe	5x palette EU, 120x80 cm, 900 kg	VAN	22 h	1175 €
Paris → Utrecht	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	10 h	606 €

Nancy

Marseille

Besancon

Metz

Getafe

Utrecht

Paris

Before/after (last 6 months)

-0,2

Cost per shipment

-2h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez