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Ensuring freshness and punctuality for B2B seafood distribution in France and Europe.
CASE STUDY

Ensuring freshness and punctuality for B2B seafood distribution in France and Europe.

A distributor specializing in fresh and frozen seafood, this wholesaler faces major needs for punctuality and cold chain management to supply restaurants and retailers. The diversity of flows and the need to guarantee freshness required 24/7 monitoring and proactive management for each shipment. DONE Deliveries implemented a real-time tracking system, continuous supervision, and proactive notifications, ensuring reliable deliveries and meeting time constraints across France and to other European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Seafood and frozen products distributor; based in Île-de-France, supplying the B2B sector in France and several European countries.

Volume & seasonality

Average of 21 shipments per month with peaks during June-September (+35%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, securing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Night delivery, loading assistance, delivery with mandatory prior call.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability at 99.5% of orders, 99.56% of shipments delivered on time, transport cost reduction of over 20%
9
 h
Vitry-sur-Seine→Rennes transit time
971
 €
Example job price (Premium)
109
Number of shipments in 2025
99.56%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vitry-sur-Seine
Rennes
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
971
 €
Vitry-sur-Seine
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
27
 h
100
 €
Vitry-sur-Seine
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
730
 €
Vitry-sur-Seine
Limoges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
692
 €
Vitry-sur-Seine
Enschede
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
715
 €
Vitry-sur-Seine
Ghent
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
5
 h
346
 €
Rennes
Tarbes
Bordeaux
Limoges
Enschede
Ghent
Vitry-sur-Seine

Before/after (last 6 months)

-0,22
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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