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Ensuring the integrity of premium textile deliveries across the European B2B network.
CASE STUDY

Ensuring the integrity of premium textile deliveries across the European B2B network.

A textile company based in Île-de-France, this home linen manufacturer designs and distributes premium products throughout Europe. With a clientele focused on quality and highly sensitive to transport damage, they needed to secure their flow and reduce incidents on fragile shipments. Our five-step verification process and rigorous monitoring achieved a 99.97% damage-free delivery rate, while protecting each pallet during peak periods to Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of home linen and textiles; main site in Île-de-France; B2B network serving France, Germany, and Belgium.

Volume & seasonality

Average of 22 shipments per month with peaks during April-July period (+37%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,800 kg.

Delivery constraints

Night delivery, tail lift, fast POD.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.4% of shipments delivered on time, all documents available on the DONE Space platform, transport cost reduction by over 9%
7
 h
Palaiseau→Caen transit time
100
 €
Example job price (Premium)
152
Number of shipments in 2025
99.4%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Palaiseau
Caen
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
100
 €
Palaiseau
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
5
 h
100
 €
Palaiseau
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
10
 h
493
 €
Palaiseau
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
828
 €
Palaiseau
Enschede
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
738
 €
Palaiseau
Mechelen
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
10
 h
710
 €
Caen
Amiens
Montauban
Tarbes
Enschede
Mechelen
Palaiseau

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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