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Ensuring the reliability of logistics flows for custom home construction in the West.
CASE STUDY

Ensuring the reliability of logistics flows for custom home construction in the West.

Active in custom home construction, this building specialist must coordinate the delivery of materials and equipment to its sites in Loire-Atlantique and Morbihan. Strict requirements for delivery at fixed dates and times for large batches, sometimes to sites with restricted access, demanded complete visibility and proactive management. Thanks to our Track & Trace team, 24/7 supervision and guaranteed punctuality have enabled the company to optimize its schedules and secure each project stage.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Custom home builder; based in Loire-Atlantique and active mainly in Loire-Atlantique and southern Morbihan; manages national logistics coordination to supply its construction sites.

Volume & seasonality

An average of 19 shipments per month, with peaks during March-July (+24%)

Units & packaging

Custom goods 320x150x120 cm, secured by lashing straps and corner protectors, total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Fixed delivery times, tailgate, all-risks insurance.

Targets

Trucks available on demand, reduction of transit time by more than 3 hours

Objectives

Average truck availability at 99.5% of orders placed, average transit time 4-5 hours faster, transport cost reduced by over 18%
28
 h
Pontchâteau→Mulhouse transit time
100
 €
Example job price (Premium)
171
Number of shipments in 2025
99.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pontchâteau
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
28
 h
100
 €
Pontchâteau
Cholet
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
5
 h
100
 €
Pontchâteau
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
315
 €
Pontchâteau
Grenoble
5x palette EU, 120x80 cm, 900 kg
VAN
14
 h
685
 €
Pontchâteau
Amsterdam
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
17
 h
403
 €
Pontchâteau
Rome
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
28
 h
898
 €
Mulhouse
Cholet
Quimper
Grenoble
Amsterdam
Rome
Pontchâteau

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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