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Ensuring the safety and punctuality of wine business gifts to France and Belgium.
CASE STUDY

Ensuring the safety and punctuality of wine business gifts to France and Belgium.

A distributor specializing in wine and champagne gift boxes for companies based in Bordeaux needed to ensure fast and secure pallet deliveries of bottles to B2B markets. Faced with high volumes during peak seasons, it was essential to avoid any risk of delay or damage to these high-value products. DONE Deliveries implemented direct deliveries with no reloading, using suitable vehicles and enhanced monitoring, thus securing availability, integrity, and traceability during shipments to France and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of wine and champagne for companies and committees; based in Bordeaux; B2B shipments mainly to France and Belgium.

Volume & seasonality

Average of 11 shipments per month with peaks during November-December period (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight between 1,000 and 2,400 kg, secured with tie-down straps and corner protectors.

Delivery constraints

Night delivery, loading assistance, secured parking.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability for 99.51% of placed orders, 99.45% of shipments delivered on time, transport cost reduction of over 10%
13
 h
St.-Médard-en-Jalles→Arras transit time
50
 €
Example job price (Premium)
168
Number of shipments in 2025
99.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St.-Médard-en-Jalles
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
50
 €
St.-Médard-en-Jalles
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
6
 h
701
 €
St.-Médard-en-Jalles
Reims
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
26
 h
821
 €
St.-Médard-en-Jalles
Poitiers
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
316
 €
St.-Médard-en-Jalles
Mainz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
18
 h
524
 €
St.-Médard-en-Jalles
 Cottbus
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
28
 h
1369
 €
Arras
Tours
Reims
Poitiers
Mainz
 Cottbus
St.-Médard-en-Jalles

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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