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Optimal protection for fine wines: damage-free deliveries across Europe B2B.
CASE STUDY

Optimal protection for fine wines: damage-free deliveries across Europe B2B.

An appellation wine producer in Provence, specializing in premium organic rosés, faces high standards for maintaining the quality and presentation of cases, especially during the peak shipping season. Managing the transport of wine—fragile and sensitive to shocks—became reliable through a rigorous carrier selection and close monitoring, achieving a 99.98% damage-free delivery rate for B2B shipments to France, Belgium, and other European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium organic wine producer in Provence, near Aix-en-Provence; B2B markets include high-end restaurants and premium trade in France, Belgium, Germany, and the United Kingdom.

Volume & seasonality

Average of 25 shipments per month with peaks during May-August (+14%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,500 and 2,800 kg.

Delivery constraints

Same-day pickup, unloading assistance, mandatory pre-arrival call.

Targets

Immediate access to POD/CMR, reduction of transit time by over 4 hours

Objectives

All documents available on DONE Space platform, average transit time faster by 4-11h, transport cost reduction of over 15%
7
 h
Aix-en-Provence→Lyon transit time
1228
 €
Example job price (Premium)
100
Number of shipments in 2025
99.04%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Lyon
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
1228
 €
Aix-en-Provence
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN
6
 h
50
 €
Aix-en-Provence
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
382
 €
Aix-en-Provence
Colmar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
743
 €
Aix-en-Provence
Duisburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
19
 h
940
 €
Aix-en-Provence
Malaga
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
24
 h
1399
 €
Lyon
Perpignan
Annecy
Colmar
Duisburg
Malaga
Aix-en-Provence

Before/after (last 6 months)

-0,16
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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