A leading fine wine merchant, specializing in premium vintages for an international professional clientele, needed to ensure safe and regular deliveries to nearly 85 countries. Requirements included optimizing flows, protecting sensitive goods, and responsive logistics without developing its own fleet. Support from the provider, backed by an extensive European network, enabled guaranteed vehicle availability and scaling, while controlling the security of sensitive shipments.

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Fine wine and grand cru wholesaler based in Bordeaux; B2B distribution to wine shops, restaurants, and specialty distributors across Europe and internationally.
Average of 13 shipments per month with peaks during May–July period (+44%)
EU pallets 120x80 cm, 12 units per shipment, secured with straps and anti-slip mats, total shipment weight between 900 and 2,500 kg.
Fixed delivery times, loading assistance, delivery with mandatory prior call.
Trucks available on demand, transit time reduced by over 2 hours
Average truck availability at 99.62% of orders placed, average transit 4–10 hours faster, transport cost reduction by more than 15%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Villenave-d’Ornon → Vannes | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 10 h | 1088 € |
Villenave-d’Ornon → Limoges | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 4 h | 585 € |
Villenave-d’Ornon → Rennes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 8 h | 737 € |
Villenave-d’Ornon → Roanne | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 8 h | 651 € |
Villenave-d’Ornon → Zaragoza | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 8 h | 715 € |
Villenave-d’Ornon → Waterloo | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 14 h | 842 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to reach a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit up to €300,000 per claim. For high-value goods, it is possible to add, when booking, an “all-risks” Cargo insurance that covers nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)