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Controlled transport for fragile wines: 24/7 tracking, full visibility, and guaranteed punctuality.
CASE STUDY

Controlled transport for fragile wines: 24/7 tracking, full visibility, and guaranteed punctuality.

A major player in the wine sector in Alsace ships high-end wines across France and Europe each year, with significant seasonal peaks. Faced with the need to manage the supply chain for sensitive, high-value products, the transport solution enabled complete supervision: real-time tracking, automatic notifications, enhanced loading controls, and punctuality commitment. This proactive management ensures the security and integrity of the goods while meeting tight deadlines for distributors and wine retailers.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Alsace wine producer based in Ribeauvillé; B2B deliveries to distribution networks, wine shops, and restaurants in France and Europe.

Volume & seasonality

An average of 18 shipments per month with peaks during April-July (+19%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, mandatory pre-delivery call.

Targets

Reduce transit time by more than 4h, enable transport visibility

Objectives

Average transit time faster by 4–9h, transport tracking and e-mail notifications on the done space platform, reduction in transport costs by more than 18%
31
 h
Colmar→Lorient transit time
100
 €
Example job price (Premium)
190
Number of transports in 2025
99.19%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Colmar
Lorient
5x palette EU, 120x80 cm, 900 kg
VAN
31
 h
100
 €
Colmar
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
50
 €
Colmar
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
705
 €
Colmar
Bourges
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
24
 h
839
 €
Colmar
Antwerp
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
411
 €
Colmar
Mechelen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
461
 €
Lorient
Cholet
Rouen
Bourges
Antwerp
Mechelen
Colmar

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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