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Ensuring transport availability for frozen food across France and Europe.
CASE STUDY

Ensuring transport availability for frozen food across France and Europe.

A major producer of ready meals, desserts, and catering solutions specializing in fresh and frozen products needed reliable B2B logistics to guarantee distribution to its networks of restaurateurs and distributors. Facing strong seasonality and a widespread national and European client base, reliable vehicle access was crucial. Thanks to an extensive network and 99.98% vehicle availability, our transport team ensured needs were met—even during activity peaks or urgent requests—throughout France and internationally.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Agri-food producer specializing in ready meals and frozen products; main industrial site in Nouvelle-Aquitaine; B2B distribution to retail and catering in France and Europe.

Volume & seasonality

Average of 17 shipments per month with peaks during the October-March period (+16%)

Units & packaging

EUR pallets 120x80 cm, 14 units per shipment, total weight between 1,200 and 3,200 kg, secured with strapping and anti-slip mats.

Delivery constraints

Fixed loading hours, unloading assistance, fast POD.

Targets

Enable transport visibility, reduce transit time by over 2 hours.

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time 4-7 hours faster, over 16% reduction in transport costs.
7
 h
Bressuire→Le Havre transit time
543
 €
Example job price (Premium)
139
Number of shipments in 2025
99.29%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bressuire
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
7
 h
543
 €
Bressuire
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
386
 €
Bressuire
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
1
 h
150
 €
Bressuire
Montauban
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
10
 h
922
 €
Bressuire
Dietzenbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
17
 h
561
 €
Bressuire
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
23
 h
881
 €
Le Havre
Montpellier
Cholet
Montauban
Dietzenbach
Magdeburg
Bressuire

Before/after (last 6 months)

-0,13
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

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