Home
Ensuring truck availability for every retail construction site in Spain and Portugal.
CASE STUDY

Ensuring truck availability for every retail construction site in Spain and Portugal.

A specialist in construction project management for the retail sector, this company faced the challenge of launching projects simultaneously across several Iberian regions, requiring the quick delivery of large materials and equipment. Our transport team met the challenge with a 99.97% vehicle availability rate, guaranteeing same-day or next-day loading depending on urgency and smooth logistics for every site. The flexibility and reliability of the covered network prevented any delays impacting project progress.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Construction project manager for retail stores; main base in Spain, projects in Spain and Portugal; turnkey management services for international brands.

Volume & seasonality

Average of 25 shipments per month with peaks during February-April period (+33%)

Units & packaging

Custom goods 320x160x130 cm secured with lashing straps and corner protectors, total weight per shipment between 2,400 and 6,800 kg.

Delivery constraints

Same-day pickup, security cord for customs, delivery with mandatory prior phone call.

Targets

On-demand truck availability, eliminate delays

Objectives

Average truck availability for 99.6% of orders placed, 98.87% of shipments delivered on time, transport cost reduction of over 16%
9
 h
Paris→Mulhouse transit time
721
 €
Example job price (Premium)
175
Number of transports in 2025
98.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
721
 €
Paris
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
687
 €
Paris
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
864
 €
Paris
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
4
 h
543
 €
Paris
Zwolle
2x palette EU, 120x80 cm, 300 kg
VAN
10
 h
371
 €
Paris
Etten-Leur
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
10
 h
612
 €
Mulhouse
Besancon
Tarbes
Le Havre
Zwolle
Etten-Leur
Paris

Before/after (last 6 months)

-0,08
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options