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Expanding home textile distribution through a reliable pan-European road network.
CASE STUDY

Expanding home textile distribution through a reliable pan-European road network.

A French home textiles player, specializing in bed linen and bathroom items, this manufacturer was facing an increasing volume of B2B flows to several European countries driven by the seasonal demand of its clients. Thanks to access to a vast network of available vehicles and tailored solutions, it was able to strengthen its logistics capacities without tying up its own fleet or compromising on the quality expected by its partners.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French specialist in custom home textiles; based near Lille; B2B deliveries to specialist stores and European distributors.

Volume & seasonality

Average of 19 shipments per month with peaks during March-July period (+36%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,400 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, delivery with mandatory prior call.

Targets

Reduce transit time by more than 4h, enable transport visibility

Objectives

Faster average transit by 4-8h, transport tracking and email notifications via the done space platform, transport cost reduction of over 9%
15
 h
Lille→Toulouse transit time
1030
 €
Example job price (Premium)
187
Number of transports in 2025
99.33%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
1030
 €
Lille
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
30
 h
100
 €
Lille
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN
15
 h
977
 €
Lille
Colmar
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
24
 h
1087
 €
Lille
Hamburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
508
 €
Lille
Bruges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
2
 h
173
 €
Toulouse
Montpellier
Rodez
Colmar
Hamburg
Bruges
Lille

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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