A French home textiles player, specializing in bed linen and bathroom items, this manufacturer was facing an increasing volume of B2B flows to several European countries driven by the seasonal demand of its clients. Thanks to access to a vast network of available vehicles and tailored solutions, it was able to strengthen its logistics capacities without tying up its own fleet or compromising on the quality expected by its partners.

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French specialist in custom home textiles; based near Lille; B2B deliveries to specialist stores and European distributors.
Average of 19 shipments per month with peaks during March-July period (+36%)
EU pallets 120x80 cm, 14 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,400 kg.
Fixed delivery times, tail lift + pallet truck, delivery with mandatory prior call.
Reduce transit time by more than 4h, enable transport visibility
Faster average transit by 4-8h, transport tracking and email notifications via the done space platform, transport cost reduction of over 9%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lille → Toulouse | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 15 h | 1030 € |
Lille → Montpellier | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 30 h | 100 € |
Lille → Rodez | 5x palette EU, 120x80 cm, 900 kg | VAN | 15 h | 977 € |
Lille → Colmar | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 24 h | 1087 € |
Lille → Hamburg | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 12 h | 508 € |
Lille → Bruges | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 2 h | 173 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a rate of 99.2% on-time loading and 98.7% on-time deliveries. In case of a significant delay due to our fault, freight can be reimbursed up to 100%.
We apply a 5-step vetting process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)