CASE STUDY

Fast and flexible logistics for the point-of-sale equipment sector.

A long-standing supplier of store equipment, specializing in key duplication solutions, was seeking a reliable transport option to deliver fragile machines and various accessories to a network of local shops. The main challenges: fast dispatch in short time slots and ensuring the availability of a vehicle suitable for each batch, including for last-minute requests. The provider achieved a 99.96% vehicle availability rate, enabling express deliveries, often the next day, throughout France and the French overseas territories.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of machines and equipment for retail outlets; operations based in Île-de-France; serving shops across mainland France and overseas territories.

Volume & seasonality

Average of 17 shipments per month with peaks during March-June (+25%)

Units & packaging

Custom goods 220x150x130 cm, 2 to 4 units per shipment, secured with tie-down straps and corner protection, total shipment weight between 420 and 1,800 kg.

Delivery constraints

Same-day delivery, unloading assistance, secure parking.

Targets

Enable shipment visibility, reduce transit time by over 2 hours

Objectives

Shipment tracking and email notifications via the DONE Space platform, average transit time shortened by 4-9 hours, transport cost reduced by over 17%

Cholet→Grenoble transit time

100

€

Example job price (Premium)

157

Number of shipments in 2025

98.83%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Cholet → Grenoble	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	26 h	100 €
Cholet → Toulouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	9 h	716 €
Cholet → Reims	5x palette EU, 120x80 cm, 900 kg	VAN	8 h	615 €
Cholet → Colmar	16x palette EU, 120x80 cm, 7 400 kg	Porteur	27 h	1195 €
Cholet → Berlin	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	24 h	1195 €
Cholet → Maastricht	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	13 h	465 €

Grenoble

Toulouse

Reims

Colmar

Berlin

Maastricht

Cholet

Before/after (last 6 months)

-0,11

Cost per shipment

-4h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez