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Industrial maintenance: ensuring on-time transport of sensitive parts for French and Moroccan sites.
CASE STUDY

Industrial maintenance: ensuring on-time transport of sensitive parts for French and Moroccan sites.

A player in mechanical maintenance for industry and the marine sector needs to regularly ship parts and technical assemblies to its workshops and job sites in France and Morocco. To guarantee equipment availability and meet intervention deadlines, it faces logistics challenges that demand real-time visibility and reliability across all flows. Our approach—24/7 monitoring, proactive notifications, and on-time delivery guarantee—has fully secured its strategic supplies.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in industrial and marine mechanical maintenance; based in Marseille, operating in France and Morocco; regular flows between workshops, job sites, and partners in the energy, petrochemical, and cement sectors.

Volume & seasonality

Average of 16 shipments per month with peaks during March–July period (+38%)

Units & packaging

Custom cargo 320x150x130 cm secured by lashing straps and corner protections, total shipping weight per load between 2,500 and 7,500 kg.

Delivery constraints

Narrow delivery windows (8 am–10 am and 2 pm–5 pm), safety cord for customs, delivery with mandatory advance call.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability for 99.72% of orders, 98.62% of shipments delivered on time, transport cost reduction of over 9%
11
 h
Marseille→Dijon transit time
100
 €
Example job price (Premium)
83
Number of shipments in 2025
98.62%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Dijon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
100
 €
Marseille
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
30
 h
100
 €
Marseille
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
543
 €
Marseille
Bourges
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
670
 €
Marseille
Magdeburg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
49
 h
1475
 €
Marseille
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
24
 h
697
 €
Dijon
Nantes
Valence
Bourges
Magdeburg
Norderstedt
Marseille

Before/after (last 6 months)

-0,25
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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