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Fast and secure delivery of fragile food products for high-end gastronomy.
CASE STUDY

Fast and secure delivery of fragile food products for high-end gastronomy.

A specialist in artisanal smoked fish processing, recognized for its traditional expertise, needed to ensure optimal freshness and preservation of sensitive goods during B2B deliveries across France and Europe. Our transport team addressed these challenges by orchestrating direct deliveries without reloads, using suitable vehicles and enhanced security at every stage, ensuring reliable distribution without breaking the cold chain.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal smoked fish processor based in the Boulogne-sur-Mer region; B2B shipments to gastronomy professionals and specialized distributors in France and Western Europe.

Volume & seasonality

Average of 19 shipments per month with peaks during October–March period (+14%)

Units & packaging

Euro pallets 120x80 cm, average of 10 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 900 and 2,400 kg.

Delivery constraints

Tight delivery windows (7 am–12 pm and 1 pm–4 pm), tail lift, delivery with mandatory prior phone call.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.74% of orders placed, all documents available on the Done Space platform, transport costs reduced by over 18%
6
 h
Lille→Reims transit time
100
 €
Example job price (Premium)
87
Number of shipments in 2025
98.56%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
6
 h
100
 €
Lille
Brest
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
50
 €
Lille
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
18
 h
1096
 €
Lille
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
11
 h
704
 €
Lille
Amsterdam
5x palette EU, 120x80 cm, 900 kg
VAN
5
 h
551
 €
Lille
Magdeburg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
26
 h
935
 €
Reims
Brest
Cannes
Mulhouse
Amsterdam
Magdeburg
Lille

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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