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Full visibility and guaranteed punctuality for B2B distribution of HVAC solutions.
CASE STUDY

Full visibility and guaranteed punctuality for B2B distribution of HVAC solutions.

Active in the manufacturing and distribution of heating, ventilation, and refrigeration systems for the commercial and industrial sectors, this manufacturer needed to ensure the reliable delivery of its high-value technical equipment throughout France. Thanks to real-time tracking, 24/7 supervision, and the promise of maximum punctuality, the logistics provider secured every stage of the transport process, delivering critical peace of mind to both national and regional distribution networks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of HVAC and refrigeration solutions; main base in Île-de-France; daily delivery to sales outlets and specialized partners in France and Western Europe.

Volume & seasonality

Average of 12 shipments per month with peaks during September-November (+36%)

Units & packaging

Custom goods 320x150x140 cm secured by lashing straps and corner protectors, total weight per shipment between 1,400 and 6,200 kg.

Delivery constraints

Same-day pickup, loading assistance, GPS tracking.

Targets

Eliminate delays, trucks available on demand

Objectives

98.21% of shipments delivered on time, average truck availability for 99.54% of orders placed, transport cost reduction of over 17%
6
 h
Bourgoin→Auxerre transit time
50
 €
Example job price (Premium)
172
Number of transports in 2025
98.21%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bourgoin
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
50
 €
Bourgoin
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
50
 €
Bourgoin
Perpignan
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
10
 h
770
 €
Bourgoin
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
653
 €
Bourgoin
Zaragoza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
16
 h
926
 €
Bourgoin
Milan
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
366
 €
Auxerre
Nantes
Perpignan
Niort
Zaragoza
Milan
Bourgoin

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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