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Ensuring the integrity of HVAC equipment through verified, damage-free transport.
CASE STUDY

Ensuring the integrity of HVAC equipment through verified, damage-free transport.

A player in the air conditioning and heating sector, this B2B supplier based in Provence-Alpes-Côte d’Azur needed to secure the flow of bulky and sensitive equipment while minimizing incidents and delays. DONE Deliveries activated its network of verified carriers, combining traceability, strict control, and direct delivery, achieving a 99.98% damage-free delivery rate. Shipments to regional installers and distributors increased without any loss of quality.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in air conditioning and ventilation systems; operations focused on the Provence-Alpes-Côte d’Azur region; B2B supplies to HVAC distributors and installation companies in France.

Volume & seasonality

An average of 15 shipments per month with peaks during the May-September period (+38%)

Units & packaging

Custom goods 230x150x120 cm secured with lashing straps and corner protectors, total weight per shipment between 950 and 3,200 kg.

Delivery constraints

Same-day pickup, loading assistance, all-risk insurance.

Targets

Reduction of transit time by more than 4 hours, enable transport visibility

Objectives

Faster average transit by 4-8 hours, transport tracking and email notifications via the done space platform, transport cost reduction by more than 19%
24
 h
La Garde→Rodez transit time
697
 €
Example job price (Premium)
153
Number of shipments in 2025
99.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
La Garde
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
24
 h
697
 €
La Garde
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
588
 €
La Garde
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
801
 €
La Garde
Lorient
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
974
 €
La Garde
Ghent
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
925
 €
La Garde
Frankfurt am Main
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
28
 h
1290
 €
Rodez
Roanne
Niort
Lorient
Ghent
Frankfurt am Main
La Garde

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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