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Guaranteed Visibility and Punctuality for B2B HVAC Logistics in France.
CASE STUDY

Guaranteed Visibility and Punctuality for B2B HVAC Logistics in France.

A player in the HVAC sector, specializing in the supply of technical equipment for the construction industry, needed to manage regular shipments of boilers, pumps, and controllers to professional partners. With strict requirements on vehicle availability and delivery deadlines, our transport team implemented 24/7 real-time tracking and ensured optimal punctuality, enabling seamless deliveries to several key regions in France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Technical solutions specialist for HVAC; based in the Auvergne-Rhône-Alpes region; B2B deliveries to installers and construction companies in France.

Volume & seasonality

An average of 11 shipments per month with peaks during September-December (+31%)

Units & packaging

Custom goods 240x150x120 cm and EU pallets 120x80 cm, 6 to 14 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight 1,200 to 4,800 kg.

Delivery constraints

Fixed delivery hours, loading assistance, GPS tracking.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability for 99.68% of orders placed, 99.3% of shipments delivered on time, transport cost reduction of over 13%
25
 h
Pantin→Rodez transit time
100
 €
Example job price (Premium)
168
Number of transports in 2025
99.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pantin
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN
25
 h
100
 €
Pantin
Bordeaux
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
24
 h
1146
 €
Pantin
Caen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
544
 €
Pantin
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
874
 €
Pantin
Rotterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
462
 €
Pantin
Piacenza
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
16
 h
587
 €
Rodez
Bordeaux
Caen
Perpignan
Rotterdam
Piacenza
Pantin

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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