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Maximum reliability and availability for B2B HVAC and sanitary equipment flows.
CASE STUDY

Maximum reliability and availability for B2B HVAC and sanitary equipment flows.

A specialist in climate engineering, this manufacturer provides heating, air conditioning, and air treatment solutions to professional and tertiary sector players. With the growth of construction sites and urgent needs, they had to secure vehicle availability while ensuring seamless deliveries—even during peak periods. Thanks to a 99.97% availability rate and flexible organization, DONE Deliveries ensured every supply was made without compromising speed or reliability, across Nouvelle-Aquitaine and beyond.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Installer and maintainer of HVAC and sanitary equipment; based in Périgueux; operating in Nouvelle-Aquitaine and delivering B2B to regional companies and tertiary sectors.

Volume & seasonality

Average of 22 shipments per month with peaks during May-September (+16%)

Units & packaging

Custom goods 290x150x120 cm, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Fixed delivery times, unloading assistance, fast POD.

Targets

Reduce transit time by more than 2h, eliminate delays

Objectives

Average transit faster by 4-9h, 98.42% shipments delivered on time, transport cost reduced by more than 19%
8
 h
Périgueux→Perpignan transit time
50
 €
Example job price (Premium)
185
Number of shipments in 2025
98.42%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Périgueux
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
50
 €
Périgueux
Montauban
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
100
 €
Périgueux
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
394
 €
Périgueux
Limoges
16x palette EU, 120x80 cm, 7 400 kg
Porteur
4
 h
350
 €
Périgueux
Zwolle
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
19
 h
768
 €
Périgueux
Genk
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
16
 h
822
 €
Perpignan
Montauban
Metz
Limoges
Zwolle
Genk
Périgueux

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

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