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Guaranteed responsiveness for urgent B2B shipments in civil engineering.
CASE STUDY

Guaranteed responsiveness for urgent B2B shipments in civil engineering.

A company specialized in civil engineering and technical consulting needed to ensure the rapid dispatch of professional equipment in France and Belgium, requiring maximum vehicle availability. Thanks to flexible transport organization and a vehicle availability rate of 99.97%, urgent deliveries were made the same day or within 24 hours, even during seasonal peaks. This performance enabled uninterrupted project continuity without delays.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Civil engineering and technical consulting firm for the construction sector; based in Île-de-France; services and shipments to construction projects in France and Belgium.

Volume & seasonality

Average of 18 shipments per month with peaks during March-June period (+28%)

Units & packaging

Custom cargo 320x150x120 cm secured by tie-down straps and corner protectors, total weight per shipment between 2,200 and 6,000 kg.

Delivery constraints

Same-day delivery, tailgate + pallet jack, all-risk insurance.

Targets

Enable transportation visibility, trucks available on demand

Objectives

Shipment tracking and email notifications on the DONE Space platform, average truck availability at 99.79% of orders placed, over 15% reduction in transport costs
14
 h
Paris→Perpignan transit time
907
 €
Example job price (Premium)
212
Number of shipments in 2025
98.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN
14
 h
907
 €
Paris
Marseille
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
27
 h
1836
 €
Paris
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
344
 €
Paris
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
782
 €
Paris
Berlin
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
19
 h
602
 €
Paris
Piacenza
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
515
 €
Perpignan
Marseille
Mulhouse
Lyon
Berlin
Piacenza
Paris

Before/after (last 6 months)

-0,23
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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