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Guaranteed visibility and punctuality for B2B custom packaging logistics.
CASE STUDY

Guaranteed visibility and punctuality for B2B custom packaging logistics.

A player in the packaging sector supports retail and e-commerce companies with tailor-made solutions, mainly in the Île-de-France region and the French market. Faced with the need for precise tracking and perfectly synchronized deliveries, they required full traceability and flawless punctuality. Thanks to real-time tracking, 24/7 supervision, and proactive notifications, DONE Deliveries ensured reliable flows and comprehensive management from collection to delivery.
DONE Deliveries. Europe’s top logistics company for businesses.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in custom packaging for retail and e-commerce players; activity centered in Paris; B2B deliveries throughout France.

Volume & seasonality

Average of 24 shipments per month with peaks from May to July (+32%)

Units & packaging

Set of boxes 90x60x80 cm, 10 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 800 and 2,000 kg.

Delivery constraints

Narrow delivery windows (8 am–12 pm and 2 pm–5 pm), unloading assistance, all-risk insurance.

Targets

On-demand truck availability, enabling transport visibility

Objectives

Average truck availability at 99.75% of orders placed, transport tracking and email notifications via the done space platform, transport cost reduction of over 19%
6
 h
Paris→Rouen transit time
457
 €
Example job price (Premium)
205
Number of transports in 2025
98.96%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Rouen
8x palette EU, 120x80 cm, 5 100 kg
Porteur
6
 h
457
 €
Paris
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
639
 €
Paris
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
2
 h
227
 €
Paris
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
319
 €
Paris
Dietzenbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
726
 €
Paris
Tilburg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
339
 €
Rouen
Colmar
Chartres
Tours
Dietzenbach
Tilburg
Paris

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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