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Guaranteeing 99.6% vehicle availability for B2B flows of professional equipment.
CASE STUDY

Guaranteeing 99.6% vehicle availability for B2B flows of professional equipment.

A distributor of technical equipment and clothing for tradespeople and construction professionals, this industrial client faced seasonal order surges and the need for fast delivery throughout France. Thanks to the ability to immediately mobilize vehicles, 99.97% vehicle availability, and flexible emergency management, DONE Deliveries ensured uninterrupted deliveries of technical goods pallets, even during high-demand periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of equipment and professional clothing for the construction industry; based in Île-de-France; delivers technical products for the construction sector to specialized resellers across France.

Volume & seasonality

Average of 23 shipments per month with peaks during March-June (+37%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tension straps and anti-slip mats, total shipment weight between 1,000 and 2,200 kg.

Delivery constraints

Fixed loading times, tail lift + pallet truck, rapid proof of delivery.

Targets

Reduce transit time by more than 4 hours, enable shipment visibility

Objectives

Average transit time reduced by 4–6 hours, shipment tracking and email notifications via the DONE Space platform, transport cost reduction by more than 15%
7
 h
Clamart→Nancy transit time
571
 €
Example job price (Premium)
193
Number of shipments in 2025
99.42%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Clamart
Nancy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
571
 €
Clamart
Lille
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
473
 €
Clamart
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
698
 €
Clamart
Tourcoing
16x palette EU, 120x80 cm, 7 400 kg
Porteur
8
 h
631
 €
Clamart
Leverkusen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
352
 €
Clamart
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
16
 h
1017
 €
Nancy
Lille
Montauban
Tourcoing
Leverkusen
Piacenza
Clamart

Before/after (last 6 months)

-0,09
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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