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Guaranteeing immediate availability for B2B pharmaceutical logistics in France.
CASE STUDY

Guaranteeing immediate availability for B2B pharmaceutical logistics in France.

Specializing in the distribution of generic medicines, medical devices, and OTC products throughout France, our client must ensure flawless availability for pharmacies and healthcare providers. Thanks to a dedicated organization of goods and pallet flows, we have maintained a 99.96% vehicle service level, even during critical time slots. This responsiveness enables same-day or 24-hour pickups, ensuring fast delivery of priority shipments to the Paris region and Southwest France, including during demand spikes, while securing medical supplies.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of generic medicines, OTC products, and medical devices; operations based in the Paris region; B2B deliveries to pharmacies and healthcare facilities across France.

Volume & seasonality

Average of 16 shipments per month with peaks during May–July period (+38%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Night delivery, tail lift, delivery with mandatory prior call.

Targets

Immediate access to POD/CMR, transit time reduced by over 2 hours

Objectives

All documents are available on the DONE Space platform, average transit time faster by 4–9 hours, transport costs reduced by over 19%
10
 h
Nanterre→Brest transit time
729
 €
Example job price (Premium)
92
Number of transports in 2025
98.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nanterre
Brest
5x palette EU, 120x80 cm, 900 kg
VAN
10
 h
729
 €
Nanterre
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
681
 €
Nanterre
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
276
 €
Nanterre
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN
10
 h
638
 €
Nanterre
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
15
 h
830
 €
Nanterre
Brussels
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
9
 h
585
 €
Brest
Cholet
Caen
Colmar
Milan
Brussels
Nanterre

Before/after (last 6 months)

-0,08
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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