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Guaranteeing logistical integrity for plant-based alternatives with a damage rate below 0.05%.
CASE STUDY

Guaranteeing logistical integrity for plant-based alternatives with a damage rate below 0.05%.

A player in the agri-food sector specializing in organic plant-based products made from legumes faced a critical challenge: securing B2B distribution of additive-free goods between Drôme Provençale and major retail networks in France and Belgium. Thanks to a rigorous carrier verification process and a damage-free delivery rate of 99.95%, DONE Deliveries ensured reliable distribution, preserving the quality of sensitive products throughout the logistics chain.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of legume-based plant food solutions; production site in Drôme Provençale; B2B distribution to large-scale retail and collective catering in France and Belgium.

Volume & seasonality

Average of 18 shipments per month with peaks during the March–July period (+18%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,400 kg.

Delivery constraints

Night delivery, tail lift, delivery with mandatory prior call.

Targets

Reduction of transit time by more than 2 hours, immediate access to POD/CMR

Objectives

Average transit time 4–7 hours faster, all documents available on the DONE Space platform, transport cost reduction by more than 19%
10
 h
Lyon→Chartres transit time
100
 €
Example job price (Premium)
161
Number of transports in 2025
99.56%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
100
 €
Lyon
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
622
 €
Lyon
Niort
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
666
 €
Lyon
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
382
 €
Lyon
Utrecht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
14
 h
864
 €
Lyon
Zaragoza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
16
 h
893
 €
Chartres
Tours
Niort
Marseille
Utrecht
Zaragoza
Lyon

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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